Privacy Policy

At ReminderPro ("we", "us", or "our"), we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our reminder application and website at reminderpro.app.

1. Information We Collect

Account Information

When you create an account, we collect your name and email address. If you sign up using Google OAuth, we receive your basic profile information from Google (name, email, and profile picture).

Reminder Data

We store the reminders you create, including titles, descriptions, dates, recurrence patterns, categories, and notification preferences. If you upload document photos (e.g., insurance cards, prescriptions), those images are stored securely on our servers.

Notification Channel Data

To deliver notifications, we may store your email address, phone number (for SMS), WhatsApp number, or Telegram chat ID, depending on which channels you enable. We only store what is necessary to deliver your reminders.

Usage Data

We automatically collect certain information when you visit our website, including your IP address, browser type, operating system, referring URLs, and pages viewed. We use this data to improve our service and diagnose technical issues.

2. How We Use Your Information

• To create and manage your account
• To send reminders through your chosen notification channels
• To provide customer support
• To improve our service and develop new features
• To send important service announcements (e.g., security updates)
• To detect and prevent fraud or abuse

3. Data Storage and Security

Your data is stored on secure servers located in the European Union (Hetzner Cloud, Germany). All data is encrypted in transit using TLS 1.2+ and at rest using AES-256 encryption.

We implement industry-standard security measures including password hashing (bcrypt), secure session management, and regular security audits. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

4. Data Sharing

We never sell your personal data. We may share your information only in the following circumstances:

• Service providers: We use third-party services to deliver notifications (e.g., email delivery, SMS gateways, WhatsApp Business API, Telegram Bot API). These providers receive only the minimum data needed to deliver your reminders.
• Legal requirements: We may disclose your information if required by law, subpoena, or government request.
• Business transfers: If ReminderPro is acquired or merged, your data may be transferred as part of the transaction. You would be notified before any such transfer.

5. Cookies

We use essential cookies for authentication and session management. We may also use analytics cookies (Google Analytics) to understand how our website is used. You can disable non-essential cookies in your browser settings. Our website functions normally with only essential cookies enabled.

6. Your Rights (GDPR)

Under the General Data Protection Regulation (GDPR), you have the right to:

• Access — Request a copy of your personal data
• Rectification — Correct inaccurate personal data
• Erasure — Request deletion of your personal data ("right to be forgotten")
• Portability — Receive your data in a structured, machine-readable format
• Restriction — Request that we limit processing of your data
• Objection — Object to processing of your personal data

To exercise any of these rights, contact us at privacy@reminderpro.app. We will respond within 30 days.

7. Data Retention

We retain your account data and reminders for as long as your account is active. If you delete your account, all associated data will be permanently removed within 30 days. Backups containing your data may persist for up to 90 days before being automatically purged.

8. Children's Privacy

ReminderPro is not intended for children under 16. We do not knowingly collect personal information from children. If we become aware that a child under 16 has provided us with personal data, we will delete it immediately.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by email or through a prominent notice on our website. The "Last updated" date at the top of this page indicates when the policy was last revised.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at: privacy@reminderpro.app